Busines terms
Terms and Conditions
Access and use of our Web site, together with the sale and the purchase of products from the site, are governed by the terms and conditions set out below.
By using the site you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site or contact us to ask for further information. A contract between Kmoto,s.r.o. and the customer will exist once an order has been accepted, processed, dispatched and received.
Company details
This Site is owned by Kmoto,s.r.o.
Disclaimer
To the fullest extent permitted at law, Kmoto,s.r.o. is providing this Web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this Web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Kmoto,s.r.o. are not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Kmoto,s.r.o.nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Kmoto.s.r.o. does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Kmoto,s.r.o. its affiliates, directors, employees or other representatives.
Our catalogue and Web site images, descriptions and colours are subject to change and are for illustration only. In the event of a particular colour or variation not being available we will make every attempt to find a suitable alternative.
Fulfillment
Due to the nature of our business, stock availability can not be guaranteed. If your goods are in stock the order will be shipped in order to reach you within 5 working days.
Once you have placed an order with www.pitbike-shop.cz an e-mail will be sent to you confirming your order details. A second e-mail will be sent once your order has been dispatched. It is important that you give us a valid e-mail address so you can receive these e-mails.
Cancellation of orders
Unfortunately, given the nature of electronic commerce, it is not possible to cancel an order placed on the Web site. If you are unhappy with your goods once they arrived you are entitled to returns for goods for a refund or replacement. Please check the order confirmation screen carefully before completing your order.
Payment and Security
We accept payments via bank transfers for foreign orders only.Payment should be made in advance before shiping..
Shipping Charges
For shiping to foreign countries we will contact you with shiping charges and price by email after placing your order
Delivery
Orders that will be shipped to reach the customer within 5 working days and must be signed for so please make sure there will be someone available at your delivery address.After placing the order we will contact you with the best way of delivery..
Pricing
We set the same initial prices across the www.pitbike-shop.cz and internet. Prices displayed on the Web site are inclusive of VAT. The prices are in Czech Republic money and after your order we will contact you with exchange to your money .. it is made with actual exchange rate which is in the day of placing order..
Returns Policy
IMPORTANT: Before returning an item to us you must call us for a returns number. Items sent back without a returns number cannot be accepted.
When you return an item to us, please fill in the returns slip which will be included in your parcel. Your completed returns slip must then be returned with the goods to the address provided. We would suggest that you keep a note of your returns number in case you need to contact us regarding your return.
Non-faulty items must be sent back in their original unused condition within 14 days of the invoice date. Once received, we will offer an exchange or a full refund if required. Custom setups cannot be returned. You will be required to pay postage when returning your exchange items to us.
Faulty items are dealt with individually. Goods are guaranteed against manufacturing defects and all will have to be inspected by us and some by the manufacturer before we can accept them as faulty. Please return your goods to us - once we are satisfied the goods are faulty we will offer a FREE repair, replacement, exchange or refund.
